Terms and Conditions for Legal HHC
1. Minimum Order Value
For first time customers of LEGAL the minimum order value is 100 items. We can provide sample packs, further to your inquiry. New customers will be placed on Proforma (pre-payment of total order value) until such time that total orders invoiced is over 100 items. Once customers have successfully placed three repeat orders and the order does not include custom made items, they will be placed automatically on 14 day net account
2. How to place your order
Submit your order via our wholesale site at www.legal-hhc.com You must be a registered user to view this site. If you have not yet registered please go to the web site, click on “Log In” then “Create New Account”. Follow the prompts and submit your information.
Mail us for custom inquiries.
3. Discounts
We do not provide discounts. We do provide tailor made offers in case of customised items. We also support building long term relationships and reward returning customers. Once your aggregate orders exceed 10,000 items, we will place you in our 10,000-1,00,000 items price bracket, which is significantly lower.
4. Wholesale Pricing and Payment Conditions
All prices are listed in EUR and are exclusive of VAT (if applicable) or shipping fees. Prices are subject to change without notice. In addition to Art. 1 we require full payment in advance for first time customers, as well as for customised orders.
For orders that exceed 10,000 items we require 50% down payment, which will be made to the bank account of AnotherIdea with the order number. AnotherIdea will release funds solely for financing the cost of fulfilment of said order number.
For order exceeding 10,000 items, we can require documents against payment (d/p) or documents against acceptance (d/a) before we release the shipment.
5. Returns
Returns must be made in writing directly to LEGAL within 7 days of delivery date quoting invoice number and reasons. No returns are acceptable without LEGAL prior approval and delivery instructions for transport. Shipping will be charged.
For any goods returned as ‘unsuitable’ there is a re-stocking charge of 15% plus shipping chargeable to customer.
Please email us at legal@wholesale.com with details of the product prior to returning it.
6. Legal and Compliance
Our products are legal in the country of origin and all our ingredients are legal in the European Union. However, in some countries our products may be subject to excise, or its use is controlled by law or regulation. Therefore, we cannot assume responsibility in case you peruse our products in ways that infringe local laws and regulations, such as, but not limited to: 1) making health claims or false statements, 2) selling to minors and 3) selling to countries where HHC are controlled substances..
7. Payments
LEGAL only accepts bank payments to AnotherIdea bv. You may apply for credit terms by providing us least three credit references.
Charge backs due to insufficient funds could be considered fraud and subject the check writer to prosecution and fines. However, we understand that usually there is no criminal intent and in these circumstances we will only charge the customer a reimbursement for bank fees and other incurred costs.
8. Shipping
Shipping is not included in the cost of goods. On all orders freight will be charged on each invoice at the exact shipping rate. No surcharge is calculated.
9. Damages and Defects
Please inspect all shipments immediately upon arrival. Please contact LEGAL at legal@legal-hhc.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
10. Delivery Window
Please allow at least 3-4 weeks from the time of your order for completion of items. Larger orders may require more time; please contact me for information about availability.
11. Backorders
Out of stock goods will be back-ordered and shown on your invoice. If back-ordered goods are in stock at the time of your next order they will be added to your order without duplication. Outstanding back-orders will be shown on each invoice. If you wish to cancel any back-order or not have back-orders listed at all, please inform us.
12. Shipping International Orders
We ship worldwide